7j776 Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how 7j776 ("we", "us", or "our") collects, uses, discloses, and safeguards personal information when you access or use the 7j776 website and associated platform services (collectively, the "Platform"). This Policy applies to all users of the Platform, including registered account holders and visitors who browse without registering.

By registering an account, making a deposit, or otherwise using the 7j776 Platform, you acknowledge that you have read and understood this Privacy Policy and you consent to the data practices described herein. If you do not agree with this Policy, please do not use the Platform. We may update this Policy from time to time; the most current version will always be published at this URL with an updated effective date shown at the top of the page.

2. Information We Collect

7j776 collects personal information in the following categories, depending on how you interact with the Platform:

• Registration data: your full name, date of birth, email address, phone number, and country and city of residence. This information is required to verify your eligibility, set up your account, and comply with age verification requirements (21+ only).
• Identity verification (KYC) documents: copies of government-issued photo identification and proof of address, collected when processing withdrawal requests above defined thresholds or in response to fraud detection alerts. KYC documents are stored securely and used only for identity verification and regulatory compliance purposes.
• Financial and transaction data: every deposit, withdrawal, bonus claim, wager, and game outcome linked to your account is logged for fraud prevention, account reconciliation, and dispute resolution. Payment method identifiers such as partial card numbers or partial mobile wallet numbers are stored; full payment credentials are never stored on 7j776 servers.
• Device and technical data: device identifiers, IP address, browser type and version, operating system, screen resolution, and session timestamps collected automatically when you access the Platform. This data is used to deliver the Platform correctly on your device, detect suspicious login activity, and maintain Platform security.
• Communications data: records of correspondence when you contact 7j776 support, including message content, retained for customer service, audit, and dispute resolution purposes.

3. How We Use Your Information

7j776 uses the personal information we collect for the following specific and limited purposes only:

• To create and manage your account, verify your identity and age, and confirm you meet the eligibility requirements set out in our Terms and Conditions.
• To process deposits, withdrawals, and bonus payouts; to reconcile your account; and to investigate and resolve any transaction disputes you raise.
• To detect, investigate, and prevent fraudulent activity, money laundering, underage gambling, collusion, and any other conduct prohibited by our Terms and Conditions or by applicable law.
• To provide customer support, respond to your queries, investigate complaints, and maintain records of support interactions for audit and compliance purposes.
• To send you account-related notifications such as deposit confirmations, withdrawal status updates, and security alerts, and where you have opted in, to inform you of promotions and seasonal offers. You may opt out of promotional communications at any time by contacting support.

4. Sharing of Your Information

7j776 does not sell, rent, or trade your personal information to any third party. We may disclose your personal information to the following categories of third parties strictly as necessary to operate the Platform: payment processors and mobile wallet operators including bKash, Nagad, and Rocket who process transactions on our behalf; fraud detection and KYC verification service providers who receive only the data necessary to fulfil their contracted function; and regulatory or law enforcement authorities if required by applicable law or a binding legal order.

All third-party service providers who receive your data are contractually bound to process it only for the specific purpose for which it was shared, to maintain appropriate security measures, and not to use it for their own marketing purposes. In all cases of legally compelled disclosure, 7j776 will disclose only the minimum information required to comply with the request.

5. Cookies and Tracking Technologies

7j776 uses cookies and similar tracking technologies to operate and improve the Platform. We use the following categories of cookies:

• Essential cookies: required for the Platform to function. They maintain your login session, store your language preference, and keep your account secure across page loads. These cookies cannot be disabled without impairing your ability to use the Platform.
• Analytics cookies: used to understand how users navigate the Platform — which pages are visited most, how long sessions last, and where users encounter errors. This data is aggregated and anonymised; it is not linked to your individual account.
• Preference cookies: store your display preferences such as language selection so you do not need to re-configure the Platform each visit. You can manage or delete preference cookies via your browser settings without affecting core Platform functionality.

6. Data Retention

7j776 retains your personal data for as long as your account remains active and for a defined period after account closure, in accordance with our legal obligations and legitimate business interests. Retention periods vary by data category:

• Account registration and KYC data is retained for a minimum of 5 years following account closure, in line with standard financial services record-keeping practice.
• Transaction records are retained for a minimum of 7 years following account closure to satisfy financial audit and anti-money-laundering record requirements.
• Communications and support records are retained for 3 years following the date of the interaction, or for the duration of any unresolved dispute arising from that interaction, whichever is longer.
• Individual device and analytics records are retained for no more than 12 months. Aggregated, anonymised analytics data may be retained indefinitely for platform improvement purposes.

When data is no longer required under the retention schedule above, 7j776 will securely delete or irreversibly anonymise it. You may request early deletion of your personal data subject to our legal retention obligations by contacting support using the email address in the site footer.

7. Data Security

7j776 implements industry-standard security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. Our security infrastructure includes SSL/TLS encryption on all data transmissions between your device and 7j776 servers; encrypted storage of sensitive data at rest; role-based access controls that restrict which 7j776 personnel can view account data; regular security assessments of our Platform infrastructure; and session token management that invalidates login sessions after periods of inactivity.

While 7j776 takes reasonable and appropriate steps to secure your data, no internet-based system is completely immune to security risks. In the event of a data breach likely to result in a high risk to the rights of affected users, 7j776 will notify affected users as promptly as practicable following discovery of the breach and will take immediate steps to contain the breach and prevent further unauthorised access.

8. Your Rights

You have the following rights in relation to the personal data 7j776 holds about you. To exercise any of these rights, please contact our support team using the email address published in the site footer. We will respond to verified requests within 30 calendar days.

• Right of access: you may request a copy of all personal data 7j776 holds about you, provided in a structured, readable format within the statutory response period.
• Right of rectification: if any personal data we hold about you is inaccurate or incomplete, you may ask us to correct it. Corrections affecting data relevant to ongoing transactions or open disputes may be deferred until those matters are resolved.
• Right of erasure: you may request that 7j776 delete your personal data. This right is subject to our legal retention obligations — we cannot delete transaction data that we are required by law to retain. Where erasure is possible, it will be completed within a reasonable timeframe following your verified request.
• Right to restrict processing: in certain circumstances, such as while data accuracy is contested or a complaint is under investigation, you may ask 7j776 to restrict how your data is used without requiring its deletion.
• Right to object to marketing: you may opt out of receiving promotional communications from 7j776 at any time by contacting support. Once you opt out, we will cease sending marketing messages within 10 business days. Opting out of marketing does not affect transactional or account-related communications.

Please note that exercising certain rights may affect your ability to use some or all features of the Platform. For example, if you request deletion of data that is technically necessary to maintain your account, we may need to close your account as part of fulfilling that request.

9. Children and Underage Users

The 7j776 Platform is strictly intended for adults aged 21 and above. We do not knowingly collect personal information from persons under the age of 21. If you believe that a minor has registered an account or provided personal information to 7j776, please notify us immediately via the contact email address in the site footer. Upon receiving such a report, 7j776 will promptly investigate, close the identified account, and securely delete all personal data associated with it.

7j776 uses a combination of registration-time age declarations, KYC document verification, and behavioural monitoring to identify and remove underage users from the Platform. We treat all underage access reports as a compliance priority and take our obligation to protect minors from gambling-related harm seriously.

10. Third-Party Links and Game Providers

The 7j776 Platform delivers game content from third-party providers via secure integrations. This Privacy Policy applies solely to information collected by 7j776 directly through the Platform. If you are directed to any third-party interface such as a payment gateway operated by bKash, Nagad, or a card network, you should review that third party's own privacy policy, as 7j776 does not control and is not responsible for the data practices of external platforms.

Third-party game providers may collect anonymised gameplay analytics as part of their own platform operations. They do not receive personally identifiable information from 7j776 beyond what is strictly necessary to authenticate your gaming session. All third-party service providers are contractually required to maintain appropriate security measures and not to use your data for their own marketing purposes.

11. Changes to This Policy

7j776 reserves the right to update this Privacy Policy at any time. When we make material changes — such as changes to the categories of data we collect, the purposes for which we use it, or the third parties with whom we share it — we will publish the updated Policy on this page and update the effective date shown at the top. For significant changes that substantially affect how we use your data, we will also send a notification to the email address registered on your account.

• Your continued use of the 7j776 Platform after any such update constitutes your acceptance of the revised Privacy Policy. If you do not agree with the revised Policy, you should stop using the Platform and may request account closure by contacting support. We encourage you to review this page periodically to stay informed about how we protect your information.
• 12. Governing Principles
• 7j776 is committed to handling your personal data in accordance with the following core principles: lawfulness, fairness, and transparency — we process data only on legitimate grounds and are open about how we use it; purpose limitation — data collected for one purpose is not repurposed without your knowledge; data minimisation — we collect only what we genuinely need; accuracy — we take reasonable steps to keep your data correct and current; storage limitation — data is not kept longer than necessary; and integrity and confidentiality — we protect your data using appropriate security measures at all times.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 7j776 handles your personal data, please contact our support team via the email address displayed in the footer of this site. We treat all privacy enquiries as a priority and will acknowledge receipt of your message within 2 business days.

All formal data subject requests will be responded to within 30 calendar days of receipt of a verified request. Where a request is complex or involves a high volume of data, we may extend this period by a further 30 days and will notify you of the extension within the initial response period.

14. Bangladesh Market Commitment

7j776 is built specifically to serve the Bangladesh market. Our players — whether based in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, or anywhere else across the country — can trust that their personal data is handled responsibly, fairly, and securely. We offer local payment methods including bKash, Nagad, and Rocket because we understand the financial landscape of our users, and we apply the same level of care to their data as we do to their gaming experience.

We are committed to continuous improvement of our data protection practices. As the digital landscape in Bangladesh evolves, so too will our approach to privacy and security. This commitment is not merely a legal obligation — it is a fundamental part of how 7j776 earns and maintains the trust of its players.

15. Entire Agreement

This Privacy Policy, together with our Terms and Conditions and Responsible Gaming Policy, constitutes the entire agreement between you and 7j776 with respect to data privacy. In the event of any inconsistency between this Policy and any prior representation, this Policy prevails. All prior privacy notices, whether verbal or written, are superseded by this document.

If any provision of this Privacy Policy is found to be invalid or unenforceable by a competent authority, the remaining provisions shall continue in full force and effect. 7j776's failure to enforce any provision of this Policy shall not constitute a waiver of that provision or of 7j776's right to enforce it in the future.